Knoblach Hearing Care Privacy Policy

Privacy Policy

Effective Date: 2/1/2026

Knoblach Hearing Care (“we,” “us,” or “our”) respects your privacy and is committed to protecting it. This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website (“Website”).

This Privacy Policy applies to Website use only and should be read alongside our Terms and Conditions.

1. Information We Collect

Information You Provide Voluntarily

When you use our Website, you may voluntarily provide information such as:

• Name
• Email address
• Phone number
• Appointment request details
• Messages sent through messenger tools, contact forms, or email links

Please do not submit sensitive medical or insurance information through Website forms. Website communication tools are intended for general inquiries only and are not designed for the transmission of confidential health information.

Information Collected Automatically

When you visit our Website, certain non-personal information may be collected automatically, including:

• IP address
• Browser type and device type
• Pages visited and time spent on the Website
• General geographic location (city/state level)

This information is used to improve Website functionality and performance.

2. How We Use Information

We may use collected information to:

• Add email to our mailing list when you voluntarily subscribe or opt in
• Respond to inquiries and appointment requests
• Communicate with you regarding services or office-related matters
• Improve Website usability, content, and performance
• Maintain Website security and prevent misuse
• Comply with legal and regulatory requirements

3. HIPAA and Protected Health Information (PHI)

When you become a patient of Knoblach Hearing Care, certain health information may be protected under the Health Insurance Portability and Accountability Act (HIPAA).

HIPAA generally does not apply to general Website browsing data unless that data is connected to you as a patient and used in the context of providing healthcare services.

Protected Health Information (PHI), when applicable, may be used or disclosed for:

• Treatment
• Payment
• Healthcare operations

Additional details regarding HIPAA rights and disclosures are provided in our Notice of Privacy Practices, available upon request or through our office.

4. Cookies and Website Analytics

Our Website may use cookies or similar technologies to support basic functionality and gather analytics data. Cookies help us understand how visitors interact with the Website and allow us to improve user experience.

You may disable cookies through your browser settings. Disabling cookies may affect certain Website features.

5. How We Share Information

We do not sell or rent your personal information.

We may share information only in limited circumstances, including:

• With service providers that support Website operations (such as hosting or IT support)
• When required by law, regulation, subpoena, or legal process
• To protect the rights, safety, or security of our practice or others

Any sharing of PHI is conducted in compliance with HIPAA regulations.

6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect information collected through the Website. While we take privacy and security seriously, no electronic transmission or storage system can be guaranteed to be 100% secure.

7. Your Privacy Choices

You may:

• Request updates or corrections to your contact information
• Opt out of non-essential communications
• Control cookies through your browser settings

Patients may have additional rights under HIPAA, as described in our Notice of Privacy Practices.

8. Children’s Privacy

This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 through the Website.

9. Third-Party Websites

Our Website may contain links to third-party websites (such as maps, scheduling tools, or social media platforms). We are not responsible for the privacy practices, content, or security of third-party sites.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The Effective Date at the top of this page reflects the most current version. Continued use of the Website constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Knoblach Hearing Care
2480 East Bay Drive
Largo, FL 33771

📞 (727) 530-3533
✉️ deanknoblach@yahoo.com

Office Hours:
Monday–Thursday, 9:30 AM – 4:30 PM

You may also file a privacy-related complaint with the
U.S. Department of Health and Human Services,
Office for Civil Rights. Filing a complaint will not result in retaliation.